Discover why he chose LiveZilla for his customer support.
Installs on your Server and Domain
Flawless Integration, full control, no compromises
Respects customer's (Data) Privacy
All data remains on your server
Perpetual Licensing
No Subscription, no running expenses

Built with your favourite Open Source products
Help Desk based on PHP and MySQL
Fast, flexible and pragmatic
Runs on any webserver
Just install PHP and MySQL if you haven't already
Highly Customizable
Full access to PHP code with any version

When Data Privacy matters.
All customer data remains on your server
No third party access whatsoever
Works without Cookies
No Data Processing Contract required
Masked IP Addresses
To comply with data privacy and security regulations

Don't like reading Manuals?
Step-by-step Guides and Wizards
Intuitive interface that speaks your language
Preconfigured Installation
Complete installation in 15 minutes
Complete Setup in just a few clicks

Integrates with any website.
No modules required
Simply add a code snippet to your footer
Individual Chat Buttons
For each of your websites



Multi-Language Support
No hard-coded texts
Persistent Changes
All texts can be modified
Language Packs included
One click to download and install
GUI Text-Editor included
No file editing needed
Automatic language detection

Start chatting with your website visitors today.
Pro-active (automated) Chat Invites
Let you visitors know you are there
All texts of the software can be changed
Email Chat Transcripts
Visitors will receive a chat transcript email
Integrated Feedback

Speak your customers language
Translate Messages On-The-Fly
Just type your text
Supports 70+ languages
All major languages included
Easy to setup
Based on Google Translate API

More helping. Less typing.
Handy Shortcuts
Answer recurring questions in a second
Quick-Search
Just type a word if you forgot the shortcut

A Straightforward Ticket System.
Knowledge base & FAQ
Answer recurring questions in just a few clicks
Avoid multiple operators responding to the same case
Categories and channels
Ticket due time and priorities
Ticket API functions
Send and receive emails (SMTP, POP, IMAP)
Send and receive attachments

Custom Fields
Different Field Types
Textbox, ComboBox, CheckBox, Textarea ..
File Uploads
Customers can attach files to their enquiries
Data Validation
Validate user inputs

Need some overview?
Flawless Integration
No further installation necessary
Individually Configurable
Focus on what's important for you
Exportable HTML reports
Save as HTML file or print to PDF

Only for V.I.P